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Crypto Custody Policy
Effective Date: 01/01/2025
- Introduction
At Januar ApS (JANUAR), we are committed to safeguarding your crypto assets with the highest standards of security and transparency. This policy summary outlines how we manage the custody and administration of your crypto assets.
- Safekeeping of Your Assets
2.1. Segregated Wallets
Each client is assigned individual wallets within our secure platform to prevent mixing of assets.
2.2. Security Measures
We employ institutional-grade security systems, including multi-factor authentication and encryption.
2.3. Access Control
Only authorised personnel have access to systems managing your assets.
- Customer Rights
3.1. Exercise of Rights
You have full control over your crypto assets and can initiate transactions through our platform at any time.
3.2. Asset Return
Procedures are in place to promptly return your assets upon request.
- Transparency and Reporting
4.1. Quarterly Statements
You can download your account statement from our platform at any time. This will help you stay updated on your account activity and market exposure.
4.2. Transaction History
Access your transaction history and asset balances through our platform at any time.
- Risk Management
5.1. Risk Mitigation
We continuously assess and manage risks related to fraud, cyber threats, and operational errors.
5.2. No Insurance Coverage
Please note that we do not provide insurance coverage for your crypto assets.
- Limitations
6.1. Hard Forks and Airdrops
We do not support new crypto assets resulting from hard forks or airdrops unless explicitly agreed.
6.2. Client Responsibilities
You are responsible for safeguarding your access credentials (passwords, API keys).
- Communication
7.1. Support
Our support team is available to assist you with any questions or concerns. Contact us at support@januar.com.
7.2. Notifications
We will inform you promptly of any events that may affect your assets or rights.
For detailed information, please refer to our Terms of Service or contact us at support@januar.com.